Free Guaranteed RideHome

First three rides free!
Employees who leave their cars at home also want to leave their worries at home. Often, employees worry about lack of transportation if they become ill, have a family emergency or need to work late. Commute Solutions says "Not to worry." By providing a Guaranteed Ride Home Program, you'll be giving your employees the peace of mind to commute by carpool, vanpool or bus. Commute Solutions offers a variety of ways for employees to get home by taxi, rental car, company car or other means.

It's A Smarter Way To Get Home From Work

Take the worry out of commuting with the Guaranteed Ride Home Program.

1. In the event of an emergency, call METRO's RideShare Department, 8:30 a.m. to 3:30 p.m., Monday through Friday at 713-224-RIDE (7433) or toll free at 1-888-606-RIDE (7433). A METRO RideShare Representative will ask the nature of the emergency and will contact the taxi company or the car rental agency to arrange transportation.
    
2. A taxi will pick you up at your workplace, or a rental vehicle will be delivered to provide you with transportation to your destination. The RideShare Customer Service Representative will give you the name of the taxi company and the taxi vehicle number or the name of the rental agency.
    
3. You will be required to show a picture ID and verify your destination with the taxi driver before your trip will be executed. At the end of your trip, you are required to verify the fare, and sign and date the voucher indicating you used the service. Tips or gratuities are optional and must be paid by you. If a rental vehicle is provided, the rental agency will require you to sign an agreement upon delivery.
    
4. In the case of unscheduled overtime for METROVan riders, please contact a RideShare Representative prior to 3:30 p.m. to make arrangements for a car to be delivered.
    

How to sign up

Click to register online or call METRO's RideShare Department at
713-224-RIDE (7433) or toll free at 1-888-606-RIDE (7433).
The RideShare Department will help you enroll Monday through Friday, 8 a.m. to 5 p.m.